Business Design Innovation in Financial Institutions @ INSEAD

We have organised with our FutureFintech club a lively in-person design thinking panel session this week on June 28 at our INSEAD campus. An exclusive event where experienced practitioners joined us to share their views on the business value of design in the financial world.
Some key takeaways include:
1. Design can have multiple meanings however, one of the key values of #designthinking is to focus on the “Why” rather than just the “How”.
2. Being user-centric is critical to a project's success. Empathy and human connection will enable results.
3. Measuring the experience through data of any given initiative is key to tracking the before / after improvement.
4. In short, demonstrating the value of innovation is a must for all forward-thinking leaders.

Thanks to all our esteemed speakers, David R. Hardoon, Chief Data Officer, Union Bank of the Philippines, Lloyd Colling, Head of Strategy & Innovation at OCBC, Johnny Wijaya, Head of APAC Innovation Center at BNY Mellon.